legal information
1. Privacy Policy
Effective: August 29, 2024
About Us"We", "us" or "our" means Hartville Hardware, with its principal place of business located at 1315 Edison St NW Hartville OH US 44632-9046.
About This Privacy PolicyYour privacy is important to us, so we've developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our
website(s), mobile apps, and other online and offline products, services and experiences (collectively, the "Services"). Please take a moment to read through this Policy in its entirety.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via phone at 1-800345-2396.
What Personal Information We Collect and How We Collect ItWe collect personal information that you provide directly to us:
Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.
Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor's applicable privacy policy.
Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.
How We Use Your Personal InformationWe use the personal information we collect for the following reasons:
- To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
- To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
- To provide you with information about the Services that you request from us or which we feel may interest you.
- To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
- To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
- To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
- To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.
How We Share Your Personal InformationWe may share your personal information in the following ways:
- With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.
Your Marketing ChoicesWhen you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.
We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.
You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at 1-800-345-2396.
Retention of Your Data and DeletionYour personal information will not be kept longer than is necessary for the specific purpose for which it was collected.
When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).
The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.
International TransfersWe will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.
Changes to This Privacy PolicyFrom time to time, we have the right to modify this Privacy Policy. We're likely to update this Privacy Policy in the future and when we make changes, please come back and check this page from time to time for the latest information on our privacy practices.
Contact UsIf you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:
Hartville Hardware
1315 Edison St NW Hartville OH US 44632-9046
1-800-345-2396
2. Accessibility on HartvilleHardware.com
At Hartville Hardware, we are committed to accessibility, diversity, and inclusion. As part of that commitment, we are making efforts to ensure that Hartville Hardware digital properties are accessible to all individuals, regardless of ability. In doing so, Hartville Hardware has a goal to comply with applicable accessibility standards included in the W3C's WCAG 2.2 AA guidelines.
Digital Accessibility StatementWe are working to ensure our websites and online services are accessible for all and are committed to following the W3C Web Content Accessibility Guidelines and other applicable web accessibility laws.
To accomplish this, we have partnered with Level Access to leverage their digital accessibility platform and 25 years of experience to achieve and sustain conformance to accessibility standards.
Their digital accessibility platform is used to evaluate our digital properties in accordance with best practices and is supported by a diverse team of accessibility professionals, including users with disabilities.
Through this partnership, Hartville Hardware continues to develop our digital accessibility program and capabilities so that we are designing, developing, and testing our websites and online services for conformance to accessibility standards.
contactWe want to hear from you. If you would like further information about Hartville Hardware accessibility efforts, have other accessibility questions or feedback, or encounter accessibility barriers on our digital properties, please contact: 1-800-345-2396
Last updated: 2024-08-13
3. Messaging Terms & Conditions
Hartville Hardware | 1315 Edison St NW Hartville OH US 44632-9046
GeneralWhen you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Hartville Hardware. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Hartville Hardware. Hartville Hardware reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Hartville Hardware also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
CarriersCarriers are not liable for delayed or undelivered messages.
CancellationYou can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Hartville Hardware again, just sign up as you did the first time and Hartville Hardware will start sending messages to you again.
InfoText "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, call us at 1-800-345-2396.
Transfer of NumberYou agree that before changing your mobile number or transferring your mobile number to another individual, you will reply "STOP" from the original number, or call us at 1-800-345-2396 to have us remove your old number. The duty to inform us based on the above events is a condition of using this service to receive messages.
PrivacyIf you have any questions about your data or our privacy practices, please visit our https://www.hartvillehardware.com/privacy.
Messaging Terms ChangesWe reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.
